Contact Us
Thank you for choosing Goodspazo. If you have questions about our products, orders, shipping, returns, or refunds, please contact our customer support team.
Business Information
Brand Name: Goodspazo
Legal Business Name: Lvliang Lishi District Longxiong Trading Co., Ltd.
Registered Business Address:
No. 145 Furong Road
Lianhuachi Subdistrict, Lishi District
Lvliang, Shanxi Province, 033000
China
Postal Code: 033000
Official Website:
https://goodspazo.com
Customer Support
Email:
[email protected]
Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM, UTC+8
We aim to respond within 1–2 business days, excluding weekends and public holidays.
Order and Product Assistance
For questions about an existing order, please include your order number and a brief description of your concern.
Our customer support team can assist with order status, shipping, cancellations, returns, refunds, and product information.
Goodspazo offers Pendant & Ceiling Lighting, Decorative Lanterns, Table Lamps, and related lighting accessories.
For questions about dimensions, materials, finishes, bulb compatibility, available options, installation requirements, or intended use, please contact us before placing your order.
Returns and Refunds
Eligible return requests may be submitted within 30 calendar days of delivery in accordance with our Return and Refund Policy.
To request a return or refund, email [email protected] with your order number and reason for the request.
Please contact us before returning any product so that we can provide return authorization and shipping instructions.
Damaged or Incorrect Products
If your order arrives damaged, defective, or incorrect, please contact us promptly with your order number and details of the issue.
Photographs of the product and packaging may be requested where reasonably available.
After reviewing the issue, we will provide an appropriate resolution in accordance with our store policies and applicable law.
Our Commitment
At Goodspazo, we aim to provide clear product information, straightforward policies, and reliable customer support.
Thank you for visiting Goodspazo.